Good writing is good user interface design
Writing is an exercise in user interface design. You have to think about your readers — anticipate their expectations, their level of knowledge about your subject, how much time they have, and so on — and then craft your text to accordingly. Just like good UI design, good writing is all about respect.
I’m always blown away by the lack of consideration shown when someone forwards an email or sends an email with an attachment and no additional description. Can you imagine plopping a package into someone’s lap without saying a word, and walking away in silence?
When you’re crafting your next email (or whatever you’re writing), think about the interface you’re designing between your message and your readers. Give ‘em a little respect!
11:14 PM